There is significant evidence that staff who feel listened to and valued contribute more to the organisations they work for.
One of the most authoritative reports on this subject is the MacLeod Report – Engaging for Success: Enhancing performance through employee engagement. The Foreword by Peter Mandelson states ‘This timely Report sets out for the first time the evidence that underpins what we all know intuitively, which is that only organisations that truly engage and inspire their employees produce world class levels of innovation, productivity and performance‘. The conclusions of the report are extensive, however, some of the headline observations and finding are as follows:
The full report provides much more information and statistical evidence of the benefits of workforce engagement. However, like so many of these concepts, the million dollar question is ‘yes, this makes total sense, but how do we DO it?’
We have worked with many organisations over many years and assisted them to do just this. We use the thinking and methodologies outlined elsewhere in this website to genuinely involve and engage the workforce (and other stakeholders) in addressing issues of quality and improvement.
These approaches go beyond tokenistic consultation (if the will and trust is there from the organisation) and truly engage people in order that they feel valued and motivated to make a difference in their work… and apart from a salary this is the biggest payback any of us can receive.