We have extensive experience of managing consultation events involving customers, service users, staff, and other key stakeholders. These can involve anything from a dozen people, through to many hundreds. We use a range of methods to deliver this including World Café and Open Space Technology.
We have experience of planning and facilitating consultation events for a range of statutory, third sector and private organisations. These have involved older people, adults with a learning disability and young people.
In summary, we can assist you in a number of ways including:
- Developing fresh approaches to enable key stakeholders to have a voice and contribute to local and centralised decision making. Very often this can be based on an Appreciative Inquiry approach.
- Helping organisations to establish consultative fora which avoid tokenistic involvement.
- Reviewing and reporting on existing systems and processes in order to improve outcomes and participation levels.
- Using our extensive experience of developing online feedback systems to capture and report on the views of key stakeholders
- Assisting organisations to consult on new strategies or policies in order to ensure a wide representative view is obtained