We have extensive experience of managing consultation events involving customers, service users, staff, and other key stakeholders. These can involve anything from a dozen people, through to many hundreds. Our approach often includes a cascade throughout an entire organisation or beyond

We have a particular interest in using alternative approaches to consultation that motivate and engage participants. This includes use of Open Space and World Café.

In summary, we can assist you in a number of ways including:

• Developing innovative systems to enable key stakeholders to have a voice and contribute to local and centralised decision making. Very often this can be based on an Appreciative Inquiry approach.

• Helping organisations to establish consultative fora which avoid tokenistic involvement.

• Reviewing and reporting on existing systems and processes in order to improve outcomes and participation levels.

• Using our extensive experience of developing online feedback systems through RateUs to capture and report on the views of key stakeholders
  
  
• Assisting organisations to consult on new strategies or policies in order to ensure a wide representative view is obtained