We have extensive experience of empowering users of services through innovative consultation processes. This has ranged from managing countywide consultation forums, through to the development of online consultation systems. We have also worked with drama groups to communicate messages in alternative and more powerful ways.

Where people have limited ability to respond in traditional ways, we can help services establish support and quality circles to ensure individuals are not marginalised. These types of systems provide long term and sustainable ways of engaging all service users.

In summary, we can assist you in a number of ways including following:

• Develop innovative systems to enable key stakeholders to have a voice and contribute to local and centralised decision making. Very often this cal be based on an Appreciative Inquiry approach.

• Help organisations to establish consultative fora which avoid tokenistic involvement.

• Review and report on existing systems and processes in order to improve outcomes and participation levels.

• Use our extensive experience of developing online feedback systems through RateUs to capture and report on the views of key stakeholders
  
  
• Assist organisations to consult on new strategies or policies in order to ensure a wide representative view is obtained