APPRECIATIVE INQUIRY COMMENTS - a selection of feedback from participants on AI courses run by Taith (edited to ensure anonymity).

  • An excellent, informative, energetic day - thank you!
  • Really stimulating day providing a good balance between theory and practical application. Excellent presenter!
  • Excellent facilitator. Very knowledgeable and delivered complex information in a clear and interesting way. Also fun!
  • Excellent facilitator - engaging style and very informative of subject area.
  • Good balance between theory and practice. Clear and at the same time not patronising.
  • Great pace, interesting, relevant, and fun!
  • The day has been productive and positive. It has allowed employees the opportunity to share their ideas, views, comments, thoughts in a safe environment with a level of optimism regarding change within the organisation.
  • I feel that the day I attended helped me understand what other partnerships within the community expect from us. This enabled us to have an understanding of each other and where we need to improve. The way in which we established aspirations was a useful exercise.
  • At first I was a bit worried that the 'Appreciative Inquiry' process would overlook all the weaknesses of the service, of which I felt there were many. As we went on I have found that it has been a very positive way of looking at our weaknesses and not dwelling on them and looking into the future. I have found this process very helpful and hope people will take notice of recommendations that came from it.
  • This was a good opportunity for senior workers to be listened to. Unfortunately this process has been less than democratic over the last couple of years. I think this review has given a lot of dedicated workers much needed fresh hope
  • I thought that using the aspirational approach was a way to keep people's thoughts and ideas positive which in turn helped the motivation of the group. The timing of the day was good and the delivery was interesting and focussed.
  • I have learnt a great deal today about the organisation. We have some wonderful workers - it was an opportunity for me to get to know them better and listen to their discussions. At the end of the day - a great deal of worth has been accomplished - and all on a Saturday! Many thanks for allowing me to be part of it. (from a stakeholder)
  • I feel today's review session was an opportunity to start the process of planning changes which are needed within the service. Overall it has provided a good insight into the challenges that lay ahead.
  • Very useful process. Think there is a need to evaluate what we are doing and set ourselves goals etc. Actions have already come from these couple of days e.g. need to review operational plan etc. I like the idea of focussing on what we are doing in a positive way and building on this.
  • Positive process - very informative and I will continue to be a part of future plans and encourage staff who I work with to feel a part of the planning within the company.
  • It has been interesting to see what is involved in the planning of a good business. Allowing everyone to have input. It would be interesting to see a quality control team.
 
 

We do not describe the world we see, we see the world we describe.

David Cooperrider (2000)

 
 

 
 

The task of organisational leadership is to create an alignment of strengths in ways that make a system's weaknesses irrelevant.

Peter Drucker

 
 

 
 

AI can be used as an evaluative technique, but its main purpose is to identify good practice, introduce and implement change successfully.

NFER report

 
 

 
 

What we focus on becomes our reality. If we focus on what is wrong, or what is missing, we tend to see everything through that filter or frame.

Sue Annis Hammond - Thin Book of AI

 
 

 
 

Best practices are developed and enhanced though the use of appreciative inquiry. If best practices are developed, the strengths of the employees develop as well as customer satisfaction. When organizations become better at what they do best, all stakeholders will be happy.

Andrew Greer